Sign in for the first time

You get access to Odyssey when your organisation's administrator or Odyssey adds you. The first sign-in takes a few minutes.

1. 1

   Step 1: Open the invitation

   You get an e-mail from Odyssey with a link to the sign-in page. Open the link in the browser you want to use.

2. 2

   Step 2: Sign in

   Choose how to sign in: with your e-mail and password, with Google or Microsoft, or with single sign-on. Your organisation decides which of these you can use. How to log in to Odyssey describes each one.

   If the e-mail gives you no password and you want to sign in with e-mail and password, choose Reset password on the sign-in page and set one. See reset your password.

3. 3

   Step 3: Confirm with a second step, if asked

   If your organisation requires two-step verification, you set up a second step the first time: a code sent to your e-mail, an authenticator app, a security key or a passkey. After that you confirm every sign-in with it.

4. 4

   Step 4: Open your Signal

   If you have one Signal, it opens straight away. If you have several, you see the list of your organisation's Signals: choose the one to open. Next time, the portal opens the Signal you used last.

If your device supports passkeys, you may be asked whether to use one on that device. A passkey makes the next sign-in quicker; you can still sign in with your password. See Passkeys.

Next: Your first Signal.